Job Description

The Global Human Health Division has undergone significant transformation over the past few years, driven by an effort to shape our Company's future by building or enhancing core commercial capabilities. In order to execute on the strategy of being more adaptive and responsive to changing market needs, and to keep pace with the digital evolution happening in the marketplace, the US Market has identified a need to develop, manage and incorporate Agile methodologies in the way we work. To achieve this vision, in part we need to develop agile teams, and a core member of those teams is the Scrum Master.

In this role, the Scrum Master will work as a member of the Scrum Master Chapter Team supporting/ guiding one of our digital engagement teams. The Scrum Master is responsible for supporting the agile team in their effort to meet the Digital Engagement needs of the brand team(s) and ultimately improve net income of the US Market. In addition, the Scrum Master will develop a strategy to realize the cultural changes needed to embed agile principles and practices in the way we work. Over time additional opportunities may also exist to lead and/ or work on important transformational or operational excellence projects as part of the broader US Marketing Strategy and Commercial Operations organization.

Primary Responsibilities include:

• Supports the launch and training of the Agile Team * Guides the team on how to use Agile/Scrum practices and values to improve the quality, speed, and compliance of digital promotion

• Coaches the team to higher levels of agile maturity over time * Supports the Product Owner in maintenance and grooming of the product backlog (i.e. clarification of required work and what to prioritize)

• Facilitates SCRUM ceremonies (daily stand-ups, sprint reviews, retrospectives) and maintains KANBAN boards to enable transparency about the work and adjustments that are required

• Facilitates discussion to enable rapid and thoughtful decision making

• Guides the team on how to optimize self-organization and co-location

• Removes impediments to progress of work via servant leadership, coaching or influencing actions of SMEs and leadership

• Builds a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on progress and problem-solving

• Models and coaches' diplomacy and emotional intelligence to enable conflict resolution and a self-directed team mindset

• Assists with internal and external communication, manages transparency issues with leadership, and radiates information as guided by the needs of USLTs

Qualifications:

Minimum Requirements:

• Bachelor's degree

• Strong executive presence and communication skills with ability to speak with candor when appropriate

• Demonstrated leadership skills and ability to align various stakeholders to a common goal

• Confidence to work independently and successfully navigate through ambiguity

• Strong understanding of compliance-related concepts and application in all job-related functions

• Excellent communication and mentoring skills

• Experience with the promotion operations processes including content creation, approval, digital publishing, and content management

• Amenable to servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

• Ability to work hybrid and come into the North Wales (Upper Gwynedd), Pennsylvania office at least 3 days per week

Preferred Qualifications:

• Master's degree

• Knowledge of other Agile approaches: Kanban being a key priority

• Scrum certified and/or experience in a Scrum Master role (i.e., understanding of scrum principles, practices, and theory)

• Strong understanding of change management

• Experience leading a large field or HQ change initiative

• Six Sigma experience and/or certifications

• Project Management experience and/or certifications

• Strong understanding of the end-to-end marketing process

• Strong understanding of the evolving US healthcare landscape and interdependencies

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

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U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

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Requisition ID:R329996