Who We Are: 

We’re an eight-time Best Places to Work award winner in Business Insurance who has earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine. We are also recognized as an Elite Agency award winner and named as a Top Employee Benefits Firm. We are a leading Insurance Broker and Consultant that provides Employee Benefits, Property & Casualty, and Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal. Our personal commitment to our team and our clients has created long-lasting and successful relationships across our growing 300+ nationwide offices and 17 international locations. To learn more, please visit: https://www.NFP.com.

The Assistant Vice President (AVP) will work directly with Totalis Management Team and NFP/Aon Company Resources as well as clients, potential clients, and retail agencies to help adequately underwrite-rate-quote-issue program business, develop UW guides, develop and run reports, and more to deliver a sustainable product for NFP/Aon and all partners along the entire insurance transaction chain. Strong emphasis on customer service, ensuring that proposals are sent timely, information gathered, collected, analyzed, and conveyed accurately, and that all Program Administration functions are executed in accordance with the company’s delegated underwriting authority. Those include working closely with all departments in the organization, such as sales (both internal and external agents), claims, accounting, and IT to ensure all transactions are conducted efficiently and correctly. 

Essential Duties and Responsibilities:

To perform this job successfully, individual must be able to perform each essential duty satisfactorily: 

• Work side by side with underwriting teams as a management resource and product expert. 
• Handle carrier referrals. 
• Handle internal referrals. 
• Work directly with retail agents to promote the success of the programs. 
• Attend Trade Shows and Trade Show Participation 
• Review and approve client applications. 
• Develop customized pricing and quotes. 
• Assist in sales and program marketing campaigns. 
• Conduct continual product training. 
• Conduct internal UW Audits and regular UW quality control. 
• Review and update program Dashboards of all key performance metrics. 
• Claims support for third party administrators as requested. 
• Other duties as assigned such as product development and continual advancement of UW guides. 

Knowledge, Skills, and/or Abilities:

• Program management skills 
• Strong communications skills both verbally and written
• Familiarity and/or working knowledge of: 
  • MGA Systems (IMS & NETRATE) or other multi-line rating engines 
  • Commercial P&C Mult-Line Underwriting (Property-IM-Crime, General Liability, Commercial Auto, Excess & Umbrella, Cyber, and Workers Compensation) 
  • ITV tools such as Marshall & Swift 
  • ODEN or general regulatory compliance 
  • State Filings 
  • Statistical-Operational-Management Data Reporting 
  • Verisk or ISO Products (e.g., ISO Commercial Lines Manual (CLM) and ISO Forms Library) 
  • MVR Ordering (e.g., Samba Safety) 
  • CAT Management Tools (e.g., Hazard HUB or Risk Meter) 
  • SERFF 
  • Loss Control 
  • Actuarial basic understanding 
  • Profit & Loss, EBIDTA, Combined Ratio acumen 
  • Any equivalent application or programs related to the above 
• Proficient in Microsoft Excel/Word/MS Office/MS Teams 
• Detail oriented 
• Self-directed 
• Strong organizational skills

Supervisory Responsibilities: N/A

Education and/or Experience:

• Bachelor’s Degree (Business or Risk Management preferred)
• 5+ years of experience in multi-line package underwriting (Workers Compensation a plus but not necessary) 

Certificates, Licenses, Registration:

• CPCU preferred
• CIC preferred
• ARM preferred
• P&C license is a plus

What We Offer:

NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $115,000 – $160,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

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