Park Hyatt New York

The Director of Housekeeping plays a critical role in maintaining the reputation of the establishment by ensuring that all areas are exemplary and meet the highest standards of cleanliness in a luxury Hotel.

• Develop and implement housekeeping systems and procedures to ensure the cleanliness, hygiene, and orderliness of the premises.
• Prepare duty rosters and manage the staff schedule to cover all necessary tasks efficiently.
• Conduct regular inspections of guest rooms, public areas, and back-of-house to ensure compliance with cleanliness and maintenance standards.
• Train, supervise, and evaluate the performance of the housekeeping staff.
• Manage the inventory of cleaning supplies and equipment, ensuring budget compliance and adequate supplies at all times.
• Address and resolve guest complaints related to housekeeping service and standards.
• Coordinate with other departments, such as Maintenance and Front Desk, to enhance guest service and efficiency.

Pay Salary Range: $85,000-$95,000

Qualifications

• Excellent organizational and time management skills.
• Strong communication and interpersonal skills to interact effectively with staff and guests.
• Detail-oriented with a critical eye for maintaining high cleanliness standards.
• Capability to work under pressure and handle multiple tasks simultaneously.
• Problem-solving skills to address staffing and guest-related issues promptly.
• Strong leadership and training skills