Description:
Retail Supervisors play a meaningful role at Pure Hockey. The Supervisor position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.
Responsibilities:
* Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service.
* Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
* Assist in the areas of merchandising, operations, sales and customer service
* Partner with management to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
* Train and develop staff to ensure they have the necessary skills and knowledge to perform their roles effectively
* Handle customer complaints and resolve issues in a timely and professional manner
* Maintain the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by management
* Other duties assigned by manager
Requirements:* Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
* Proven experience in a retail/customer service environment
* Ability to train, coach, develop and motivate employees
* Demonstrate effective interpersonal, organizational and leadership skills
* Experience using a computer and handheld devices
* Strong analytical and problem-solving skills
* Knowledge of inventory management and merchandising techniques
* Ability to work flexible hours, including weekends and holidays
Benefits:
* Medical, Dental, Vision & Disability Insurance
* Bonus Plan
* Flexible Spending Plan
* 401(k)
* Paid Vacation
* Paid Holidays
* Paid Parental Leave
* Employee Discount
PM20
Salary: $15.50-$20.50
Compensation details: 15.5-20.5 Hourly Wage
PI7b5dd8161fa7-29448-35827549