Job Description:
The Student Life Operations Assistant position offers an opportunity to actively support the residential experience for talented high-school participants throughout various summer programs. Student Life Operations Assistants will gain practical experience in student conduct, crisis support and event oversight. These highly visible, high energy, live-in positions work within the Department of Summer Programs.POSITION RESPONSIBILITIES:
Attend and participate in week-long training.
Live on-campus throughout Summer Programs
Hospital Shifts:
Support Primary on Call staff during crisis response and working with students of concern.
Be available via Hospital Shift phone to manage cases as they arise while on shift.
Accompany students to medical appointments, Urgent Care, Emergency Room
Arrange transportation via rideshare to and from appointments.
Communicate back to supervisor and Primary on Call the status of students receiving medical care.
Bring student medical information to appointments.
Assist student with navigating documentation and check-in at facilities.
Assisting students with navigating campus when necessary, chaperoning student visits to nurse or pharmacies.
Conduct:
Low-level conduct meetings for students as assigned.
Follow-up and documentation to supervisor.
Chaperoning various student life events over the summer.
This is where additional hours are available.
Attending weekly staff meetings.
Other duties as assigned:
provide staffing coverage in residence hall offices in order to support building operations, complete administrative tasks, and assist residents as needed
Prepare buildings for summer program participant arrivals, including preparing keys, coordinating move-in and move-out procedures, and other tasks as assigned for all Summer Programs
PREFERRED QUALIFICATIONS:
Housing & Residential Life experience preferred, but not required
SKILLS AND ABILITIES REQUIRED:
Ability to work in a fast-paced and dynamic environment
Ability to work creatively to troubleshoot and solve problems as they arrive
Strong communication skills
Crisis management skills
Strong organizational skills
Must be proficient with computer applications, such as MS Word, Excel, and Google Suite
Must be available to work during Aspire check-in and move-out weekends, along with potential evenings, weekends, and some holidays (Fourth of July, Juneteenth).
SUPERVISORY RESPONSIBILITIES:
No supervisory responsibilities
TERMS OF EMPLOYMENT:
Position begins June 9, 2025 and ends on August 15, 2025. (There is some flexibility for those who may need an end-date of August 8th.) Employees must be available for key weekends, specifically Aspire: Five-Week Summer Performance's tentative check-in (July 5th & 6th).
COMPENSATION AND BENEFITS:
Fully furnished, single occupancy room on campus in the Back Bay neighborhood of Boston. Free gym access and Wi-Fi and a meal plan.
Salary/Payment: $16.50 hourly rate, paid biweekly. 35+ hours weekly, opportunities for overtime. Housing, meal plan and gym access included.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
About Berklee’s Pre-College, Online, and Professional Programs Division
Berklee’s division of Pre-College, Online, and Professional Programs (POPP) is at the forefront of contemporary music education worldwide, serving more than 3.5 million students to date. Currently comprising Berklee Online, Berklee Summer Programs, and Berklee Press, POPP is shaping the key players of tomorrow’s music industry through innovative study in performance, production, business, theater, dance, and more. Students emerge from programs with a professional portfolio, practical job skills, and a strong sense of community. Through internationally acclaimed online courses and degree programs, intensive summer programs and workshops, textbooks that are the definitive source on their subjects, and emerging K-12 offerings, POPP brings the best of Berklee to students all over the world, no matter their ability, background, or level of experience.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.
Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*