Group Sales Manager- Park Hyatt St. Kitts (Remote-East Coast) at Hyatt Hotels Corporation in

Oklahoma City Sales Office

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

The Sales Manager is a fully competent individual who has experience in the sales process and functions of a hotel. The purpose of this role is to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of hotel. This position is designed to find new business and saturate existing accounts/segments for new contacts resulting in new business for Park Hyatt St Kitts.

Essential Functions:

Develop new business by selling guest rooms and meeting space

Service existing customer groups

Manage accounts

Conduct site inspections

Take ownership and follow up on all details of customer events from booking to follow up

Prepare and present effective sales proposals

Maintain well organized documentation and reports

Participate in and lead event meetings, sales and other staff meetings(as necessary)

Develop strong relationships with sales, catering and other support staff on property and in the regional offices, working in unity and always striving to achieve the same goal.

Utilizes Hyatt systems and coordinate customer service requirements as appropriate

Attend any brand required training as well as other meetings requested by the Director of Sales

Travel to hotel or client meetings as necessary

Other duties as assigned by supervisor/manager

Regular attendance is expected based on schedule and business needs.

The ideal candidate will also possess the following characteristics:

Maintain a work environment that is comfortable, user-friendly, and organized

Ability to adapt to new demands, reprioritize workload and address urgent demands quickly

Ability to communicate effectively and respectfully to all colleagues and all internal/external resources

Eagerness and ability to learn new skills, technologies and business processes quickly

Ability to work well with others

Ability to collaborate with cross-functional teams and across all levels of the organization

Must be able to work inclusively, but also be able to work independently and without excessive supervision

Strong oral and written communication skills

Ability to maintain confidential information

Attention to detail

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Qualifications

3-5 years of hotel sales or comparable experience
A true desire to satisfy the needs of others in a fast paced environment
Refined verbal and written communication skills
Intermediate level of computer and office application proficiency
Ability to travel domestically and internationally
Selling, negotiating, business writing and presentation skills training a plus
Completion of a Hyatt Corporate Management Training Program or equivalent training a plus
Experience at an upscale or luxury hotel a plus