The Professional Diversity Network has rebranded to TalentAlly. Click here for more information.
This job is expired.
Baylor Scott & White Health
Patient Services Specialist
Dallas, TX
Oct 11, 2024
Full Job Description
JOB SUMMARY

The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones.

ESSENTIAL FUNCTIONS OF THE ROLE

Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. Arranges follow-up visits and referral appointments.

Assists with patient registration duties by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patient to appropriate waiting areas.

Accepts payments for physician/clinic services according to established guidelines.

Posts payments and enters charges into computer utilizing appropriate codes.

Generates daily payment reports and verifies cash drawer against report.

Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.

May be required to discuss financial arrangements with patients.

Receives and directs phone calls. Assists patients and other visitors.

Responds to routine inquiries concerning practice services, hours of operation, etc.

Ensures any patient complaints are handled appropriately.

Assists with medical records duties as requested.

KEY SUCCESS FACTORS

Good listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette.

Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.

Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.

Ability to calm upset patients in a composed and professional demeanor.

Excellent data entry, numeric, typing and computer navigational skills, with attention to details.

Comfortable working in a fast paced, constantly changing and stressful environment.

BENEFITS

Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

- EDUCATION - H.S. Diploma/GED Equivalent

- EXPERIENCE - Less than 1 Year of Experience

PDN-9d378698-e909-4aef-a260-98c5146b85e4
Job Information
Job Category:
Customer Service
Spotlight Employer
Related jobs
Maintenance Technician
Frias Properties of Aspen
We seek a skilled and reliable Maintenance Technician to join our Frias Properties of Aspen team. In this role, you will perform general maintenance, repairs, and upkeep for residential and/or commerc...
Dec 27, 2024
Aspen, CO
Printing Press Operator Trainee
Colorado Mountain News Media
CMNM STATE OF THE ART PRINTING FACILITY IN GYPSUM, CO IS SEEKING A PRINTING PRESS OPERATOR TRAINEE Learn to run our DGM 440 Press! Career Opportunity! On the job training - gain a new skill while gett...
Dec 27, 2024
Gypsum, CO
COLLEGE STUDENT'S PAINTER'S WANTED GREAT Summer Job! Painting Company looking to hire summer help. Experience not required. Need own transportation. Flexible Hours. Call Scott: 860-664-0403recbli...
Dec 27, 2024
Clinton, CT
©2024 TalentAlly.
Powered by TalentAlly.
Apply for this job
Patient Services Specialist
Baylor Scott & White Health
Dallas, TX
Oct 11, 2024
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy.
Continue to Apply

Baylor Scott & White Health would like you to finish the application on their website.

Ace your interview with
AI-powered interview practice

Get comfortable talking to hiring managers, receive personalized feedback on areas for improvement, sharpen your ability to answer the most common questions, and build confidence in formulating strong responses on the spot. Click the button below to begin your three free virtual interviews!