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Senior Communications Specialist - Duke University Hospital

FLSA:E

Pay Target:F2

Supervisory Responsibility:No

General Description of the Job Class

This position will provide tactical and day-to-day support of internal communications in support of DUHS entities, specific to Duke University Hospital (DUH).

This position will be responsible for the regular execution of communications plans and tactics to ensure maximum effectiveness focused on entity administrators, faculty, and staff at Duke University Hospital. In addition, this position will collaborate with internal communicators across Duke Health to align with broad organizational communication strategies and communication workflows as they pertain to entity audiences.

Duties and Responsibilities of this Level

Serve as creator and editor for DUH communication tools including, but not limited to entity Newsletters, Intranet, Closing the Loop, entity memos, and others.

Use analytics to track results and report them back to entity leaders and appropriate communicator committees.

Contribute content to Duke Health internal communications channels to amplify successes and organizational alignment.

Serve as DUH photographer, videographer, and content publisher for entity events and activities.

Design, edit, and publish internal memos, Intranet articles, and news stories using variety of communication platforms including, but not limited to SharePoint Online, Emma, Constant contact, Microsoft Teams and others.

Participate on committees to enhance communication support for entity missions, activities, and strategic vision.

Collaborate with DUHS Communications to ensure continuity and integration with Duke Health internal communications channels.

Execute communications campaigns that support entity day-to-day operations including print, digital and video within target budget and timelines.

Support face-to-face and virtual meetings for leadership and team members, including town halls, summits, and in-person events.

Ensure consistency and alignment with Duke Health messaging across internal channels and apply brand design standards and positioning to communications material

Represent DUH voice within broader DUHS communications team to amplify successes and opportunities.

**Perform other related duties incidental to the work described herein.**

Required Qualifications at this Level

Education: Bachelor's degree in communications, journalism, marketing or a related field is required.

Experience:Four years of related experience in communications, marketing communications or marketing with demonstrated experience in driving the implementation of strategic communications plans and tactics.

Work experience should include participation in communications plan development and expertise in tactics that range from digital content and collateral material creation and development, to highly-targeted, audience-specific initiatives.

Degrees, Licensure, and/or Certification: N/A

Distinguishing Characteristics of this Level: N/A

Job Code: 00005278 MARKETING, COMMUNICATIONS & PR SPEC, SR
Job Level: E3

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.