Full Job Description
JOB SUMMARY
- Assists with the test recommendations for corrective actions and resolution of problems within the software application.
- Creates and executes test scripts for new system builds timely and effectively.
- Provides testing and documentation of workflows, data collections, end-user report details, and other technical issues associated with applications, applying both vendor and internal stakeholder consideration.
- Creates, modifies, and tracks system build timely and effectively.
- Provides help for normal maintenance of upgrades and system maintenance.
- Implements system updates and changes and communicates those changes to super users and end users.
- Provides ongoing application help and end user training for all helped applications.
- Engages, manages, and communicates to all stakeholders.
- Solves problems by studying business issues and requirements, studying workflows and synthesizing key messages.
- Assists in the coordination of training materials and schedules for all super users and end users, and serves as liaison between end users, subject matter experts and vendor implementation team.
- Working knowledge of end user workflows; has an expertise of the workflows and the inputs/outputs from an end user and patient perspective.
- Ability and experience knowledge end-user workflow and owning the technical components of that workflow.
- Ability to work well in team environments and facilitate integrated meetings.
- Proficient with word processing, spreadsheets, workflow tools, and email software applications in an intermediate capacity.
- Demonstrates customer-oriented service excellence methods.
- Self-motivated with the ability to identify and resolve issues and advance personal knowledge.
- Ability to execute complex tasks through organization and details-motivated approach.
- Demonstrates excellent face-to-face communication skills among facility customers and team members.
- A motivated, quick learner of software and information technology.
- Proficient in accurate, thorough, and complete documentation.
- Epic application knowledge to build, test, help, and train.
BENEFITS
Our competitive benefits package includes the following:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE -2 Years of Experience in Epic Beaker CP and/or AP
- EXPERIENCE - Anatomic Pathology Lab Experience Preferred
CERTIFICATION/LICENSE/REGISTRATION
- Epic Certification/Accredited/Proficient (EPICCERT)- Beaker
- EPIC CERTIFICATION-BEAKER AP CERTIFICATION PREFERRED
Job Information
Job Category:
Information Technology
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