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Concessions
Geneva, OH
Dec 21, 2024
Full-time
Full Job Description

Job Title: Concessions Associate

Reports To: Concessions Manager or Venue Supervisor
FLSA Status: Non-Exempt
Location: [Venue Name/Location]

Position Summary:

The Concessions Associate is responsible for providing excellent customer service while efficiently handling sales transactions, food and beverage preparation, and maintaining a clean, safe, and organized concessions area. This role requires strong interpersonal skills, the ability to work in a fast-paced environment, and a commitment to delivering a positive guest experience.

Key Responsibilities:

  1. Customer Service:
    • Greet customers in a friendly and professional manner.
    • Take orders accurately and efficiently using a Point of Sale (POS) system.
    • Handle customer inquiries, resolve complaints, and ensure a pleasant experience.
  2. Food and Beverage Preparation:
    • Prepare and serve food and beverages according to established standards and health regulations.
    • Monitor inventory levels and restock items as needed.
  3. Cash Handling:
    • Process cash, credit, and debit transactions accurately.
    • Reconcile cash register at the beginning and end of shifts.
  4. Sanitation and Safety:
    • Maintain a clean and organized concessions area, including counters, equipment, and storage spaces.
    • Follow all health and safety regulations, including proper food handling and storage practices.
    • Report any safety hazards or equipment malfunctions to the supervisor.
  5. Teamwork:
    • Collaborate with team members to ensure efficient operations.
    • Assist in setup and breakdown of the concessions area before and after events.
  6. Other Duties:
    • Perform other related duties as assigned by the supervisor.
    • Support additional venue operations as needed.

Qualifications:

  1. Education and Experience:
    • High school diploma or equivalent preferred.
    • Prior experience in customer service, food service, or retail is a plus but not required.
  2. Skills:
    • Strong verbal communication and interpersonal skills.
    • Ability to handle transactions accurately and efficiently.
    • Basic math skills for cash handling.
  3. Physical Requirements:
    • Ability to stand for extended periods, bend, reach, and lift up to 25 lbs.
    • Comfort working in a fast-paced environment with varying temperatures.
  4. Other Requirements:
    • Availability to work evenings, weekends, and holidays as needed.

Work Environment:

The Concessions Associate works in a dynamic, fast-paced environment, often during live events. The role requires adaptability, teamwork, and a focus on delivering excellent customer service under pressure.



  • Must be able to pass a BCI or provide a work permit.
  • Complete PublicSchool Works




PI4832165844e1-29448-36328323

PDN-9dc68171-8568-4a77-9c7c-1ac621146038
Job Information
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Concessions
AXXELLA STAFFING LLC
Geneva, OH
Dec 21, 2024
Full-time
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